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A Model for Initiating Conflict Resolution

Students identify and write assertive "I" statements that focus on BCF (behavior, consequences, and feelings). They also review the steps involved in resolving conflict.
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Comments

6/5/2007 Wonderful example of conflict statements.. Good interaction and feedback Barbara OConnor-Schevers

4/10/2005 I think this learning tool was very good. I enjoyed going over the examples and then taking the test at the end to see what I retained from the slides.

1/30/2005 A good lesson in making sure that the conflict comes across well instead of as an accusation.

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