Learners will determine if they are satisfied with their attitudes and then rank tips for regaining a positive disposition in the workplace.

In this learning activity you'll define and explain the broad steps in achieving quality in an organization.

In this learning activity you'll practice formatting a rejection letter by arranging customer service content.

Learners will write effective business messages that incorporate a second-person point of view and focus on the benefit to the reader. This approach is often used to create positive messages, neutral messages, and inquiry messages in business settings.

In this animated and interactive object, learners examine ABO blood antigens and Rh antigens and their compatibility.

In this interactive object, learners apply their knowledge of the Association of Records Managers and Administrators (ARMA) filing rules by organizing and filing records alphabetically, numerically, and by subject.

Learners examine the information on a title block and answer questions about that information in an interactive quiz.

This learning object reviews the procedures for making medical appointments. It can be applied to manual and electronic methods of making appointments.

This lesson provides a drawing with steps to complete the activity.

You'll match the data type with the maximum value.

You'll be introduced to the Windows 2012 Server.

You'll be introduced to creating links in Linux and commands related to symbolic and hard links.

It contains questions about ICT with 4 choices.