The learner will explore the challenges commonly faced with remaining motivated and identify the obstacles that cause a loss of motivation.

Learners read about the benefits of grouping machines together for an efficient flow of the product.

In this interactive lesson, learners read the rules for filing business records and then test their knowledge in a series of exercises. Immediate feedback is provided.

Learners access information on telephone techniques in the workplace and create customer focused responses.

Students listen to three telephone messages and enter their evaluation of each one. They then read a list of guidelines for leaving effective messages.

Learners listen to an office conversation. They then review tips on how to improve the feedback they give others and practice writing a response based on the conversation they heard.

Learners examine how language can interfere with clear communication. They select examples of ambiguity, assuring expressions, doublespeak euphemisms, jargon, emotive content, false implications, meaningless comparisons, and vagueness. In an interactive exercise, learners identify ways to overcome these barriers.

In this animated object, learners evaluate oral directions and compose questions to clarify ambiguities. This activity has audio.

Learners evaluate how well others describe their points of view in a workplace problem-solving situation. They then apply techniques for explaining their points of view as well as for gaining understanding of others' perspectives. This learning object contains audio.

fun

Review with some of our game questions.

Answer as many questions as possible to attain a HIGH Score based on the Video posting in the Group 5 Learning Activity!

Identify the tense of the following sentences