Chapter 3 - IT Customer Service
Word game for Chapter 3 Information Technology Customer Service.
Key Terms - Chapter 2 IT Customer Skills
This is for learning IT terms.
Chapter 1 - IT Customer Service
Delivering excellent customer service and technical support.
Key Terms - Chapter 1: IT Customer Skills
Vocabulary learning
Computer Parts
Match the parts of a computer
Linux Operating System Basics
You'll learn some Linux Operating System basics.
Know Your Linux Distributions
You'll become familiar with some of the more common Linux distributions.
Basic Linux Shell Commands
You'll improve your understanding of the basic shell commands.
Linux Directory Structure
You'll become familiar with terms associated with the Linux directory structure.
Hard Drives
You'll be introduced to hard drive and other storage technologies.