Backups in Computer Systems
You'll be introduced to terms and concepts relating to data backups and backup software.
Basic Linux Shell Commands
You'll improve your understanding of the basic shell commands.
Chapter 1 - IT Customer Service
Delivering excellent customer service and technical support.
Chapter 3 - IT Customer Service
Word game for Chapter 3 Information Technology Customer Service.
Chapter 4 - IT Customer Service
Used for reviewing terms.
Chapter 6 - IT Customer Service
Used for vocabulary review.
Chapter 7 - IT Customer Service
Chapter 8 - IT Customer Service
Common Hardware Acronyms
You'll be introduced to some common hardware acronyms used within the computer industry.
Commonly Used Linux Acronyms
You'll test your familiarity with some commonplace Linux acronyms.