Chapter 1 - IT Customer Service
Delivering excellent customer service and technical support.
Chapter 3 - IT Customer Service
Word game for Chapter 3 Information Technology Customer Service.
Chapter 4 - IT Customer Service
Used for reviewing terms.
Chapter 6 - IT Customer Service
Used for vocabulary review.
Chapter 7 - IT Customer Service
Chapter 8 - IT Customer Service
Common Hardware Acronyms
You'll be introduced to some common hardware acronyms used within the computer industry.
Commonly Used Linux Acronyms
You'll test your familiarity with some commonplace Linux acronyms.
Compression Utilities - Linux
You'll be introduced to the most common compression and archival utilities included in many Linux based operating systems.
Match the parts of a computer