Records Management: An Introduction to Filing Rules and Indexing
By Kim Olson
In this interactive object, learners read an explanation of the file rules and indexing that have been developed by the Association of Records Managers and Administrators. Students then test their knowledge of indexing in a drag-and-drop exercise.
Introduction to Records Management: Types of Records
In this interactive object, learners read an overview of records management and then classify records as "vital," "important," "useful," or "nonessential" in a drag-and-drop exercise.
Overcoming Barriers to Critical Thinking: Being Human
By Therese Nemec
The learner will identify ways to overcome barriers to critical thinking and problem-solving including false memories, personal biases and prejudices, and physical and emotional hindrances.
Test Your Business Etiquette
By Patricia Pollock
Learners consider a variety of business etiquette situations and determine if the response given is appropriate or inappropriate.
A Model for Initiating Conflict Resolution (Screencast)
By Ann Heidkamp
In this screencast you'll identify and write assertive "I" statements that focus on BCF (behavior, consequences, and feelings).
Lean/Six Sigma Culture
By Kaye Krueger
Learners read about the characteristics of a lean/six sigma culture.
Building a Resume
By Cathy Hopkins
Students read about the components of a resume and write one for personal use.
By Jody Cooper
Learners test their knowledge of jurisdiction issues by matching case scenarios to the correct court. The cases involve the following courts: Circuit, Small Claims, Probate, District, Bankruptcy, State Appellate Court, Wisconsin Supreme Court, and U.S. Supreme Courthouse.
Quality Tools: The Cause and Effect Diagram
By Mary Lee Rudnick-Kaun
In this learning activity you'll be introduced to the cause and effect diagram.
Overcoming Barriers to Critical Thinking: People-Related Obstacles
The learner will identify techniques to use to overcome people-related barriers to critical thinking.
Job Application Success
By Laurie Jarvis
In this learning activity you'll complete a job application and learn why each section is important. The option to print has been disabled.
In this interactive object, learners follow the litigation process from the filing of a court case through the filing of an appeal. Learners’ choices will move the case in different directions, based on the actions of the parties and the Court. A quiz completes the activity.
Barriers to Critical Thinking: People-Related Obstacles
The learner will identify barriers to critical thinking related to internal and external factors after viewing scenarios.
Writing Effective Goals for Employee Motivation
In this learning activity you'll review how to write effective goal statements.
Sexual Harassment: The Three Types
In this learning activity, you'll identify the three types of sexual harassment.
Eliminating Office Waste
Learners review office processes to find ways to save time.
By Kaye Krueger, Keith Lodahl
Learners read how to identify a manufacturer's value streams - the first step to value stream mapping.
The learner will become familiar with eight principles of collaborative leadership to build a team where members find satisfaction and reward in their job.
Barriers to Critical Thinking: Being Human
The learner will explore basic human limitations that create barriers to critical thinking including selective thinking, false memories, and perceptual limitations.
The Physical and Physiological Problems of Too Much Stress
By Jim Lewis
Learners are shown the effect that too much stress can have on various parts of the body.
A Model for Initiating Conflict Resolution
In this learning activity you'll identify and write assertive "I" statements that focus on BCF (behavior, consequences, and feelings).
Using Check Sheets
Learners read definitions of discrete, continuous, attribute and variable data and view examples of checklist, location and item check sheets.
Records Management: Applying ARMA Rules to Business Filing
In this interactive object, learners apply their knowledge of the Association of Records Managers and Administrators (ARMA) filing rules by organizing and filing records alphabetically, numerically, and by subject.
Critical Thinking: Applying Analysis Steps to a Situation
By Rosie Bunnow
The learner reviews steps in analyzing a process and applies them to a situation in his/her own work or personal life.
The Five Whys
By Janet Braun
The learner will explore the techniques used to identify cause-and-effect relationships of a particular problem.