In this interactive object, learners read an overview of records management and then classify records as "vital," "important," "useful," or "nonessential" in a drag-and-drop exercise.
Learners will examine the four steps to listen actively to improve relationships.
Students read about the components of a resume and write one for personal use.
Learners read how each of the steps in 5S can be used to organize an office.
In this interactive object, learners examine the five problem-solving steps of Define, Measure, Analyze, Improve, and Control. Some of the most common measures and tools are listed for each step.
In this learning activity you'll complete a job application and learn why each section is important.
In this learning activity you'll review how to write effective goal statements.
This objects reviews the Five "S" manufacturing system and helps learners to remember the process.
Learners read about Six Sigma philosophy and methods. The need for high quality levels for today's customers is stressed.
Learners answer 24 multiple-choice questions regarding quality assurance. Immediate feedback is provided.
In this interactive lesson, learners read the rules for filing business records and then test their knowledge in a series of exercises. Immediate feedback is provided.
The learner will understand the meaning of terms and acronyms commonly used in a lean production system.
Learners read about the characteristics of a lean/six sigma culture.
In this learning activity you'll define and explain the broad steps in achieving quality in an organization.
Learners examine strategies for evaluating new ideas and accepting change. They consider a list of various reactions to change and a list of actions that enhance teamwork, and check those statements that apply to themselves.
Learners read a brief description of Kaizen and how it helps to eliminate waste in a process.
In this interactive object, learners read about the differences between push and pull manufacturing systems. A brief quiz completes the activity.
Learners test their knowledge of the variations of Watt's Law and Ohm's Law with this quiz.
Learners review office processes to find ways to save time.
Students read how the Plan-Do-Check-Act Cycle is used in problem-solving and process improvement. In an interactive exercise, students organize process improvement steps following this model.
Students examine examples for calculation yield, throughput yield, rolled throughput yield, and payback, each of which is used to analyze process performance in a Six Sigma project.
Learners follow the FMEA process to predict potential failures and to prevent them. This activity uses the example of getting to work to help participants comprehend the concepts and to apply them to their own work processes.
In this learning activity you'll be introduced to the cause and effect diagram.
In this interactive object, learners read an introduction to Class 1, Class 2, and Class 3 levers and then take a quiz.
Learners will determine if they are satisfied with their attitudes and then rank tips for regaining a positive disposition in the workplace.