A Model for Initiating Conflict Resolution
By Ann Heidkamp
In this learning activity you'll identify and write assertive "I" statements that focus on BCF (behavior, consequences, and feelings).
Test Your Business Etiquette
By Patricia Pollock
Learners consider a variety of business etiquette situations and determine if the response given is appropriate or inappropriate.
Records Management: An Introduction to Filing Rules and Indexing
By Kim Olson
In this interactive object, learners read an explanation of the file rules and indexing that have been developed by the Association of Records Managers and Administrators. Students then test their knowledge of indexing in a drag-and-drop exercise.
Overcoming Barriers to Critical Thinking: People-Related Obstacles
By Therese Nemec
The learner will identify techniques to use to overcome people-related barriers to critical thinking.
Writing Effective Goals for Employee Motivation
In this learning activity you'll review how to write effective goal statements.
By Jody Cooper
Learners test their knowledge of jurisdiction issues by matching case scenarios to the correct court. The cases involve the following courts: Circuit, Small Claims, Probate, District, Bankruptcy, State Appellate Court, Wisconsin Supreme Court, and U.S. Supreme Courthouse.
Building Relationships Through Active Listening
Learners will examine the four steps to listen actively to improve relationships.
Lean/Six Sigma Culture
By Kaye Krueger
Learners read about the characteristics of a lean/six sigma culture.
Classifying Goods for the Business Market
By Tammy Ladwig
Learners read about the process of dividing industrial goods into the categories of entering, foundation, and facilitating.
Hello, May I Help You?
By Rosie Bunnow
Learners access information on telephone techniques in the workplace and create customer focused responses.
The learner reads an explanation of all of the elements that comprise a future-state map. A map is shown.
Overcoming Barriers to Critical Thinking: Being Human
The learner will identify ways to overcome barriers to critical thinking and problem-solving including false memories, personal biases and prejudices, and physical and emotional hindrances.
In this interactive object, learners follow the litigation process from the filing of a court case through the filing of an appeal. Learners’ choices will move the case in different directions, based on the actions of the parties and the Court. A quiz completes the activity.
Class 2 Levers: Force Input Angles
By James Bourassa, John Rosz
Learners use trigonometry to calculate angular input forces involving Class 2 mechanical levers.
Task Roles in Effective Teams
By Andrea Krabbe
The learner will identify individual roles that help teams accomplish goals.
The learner will explore the challenges commonly faced with remaining motivated and identify the obstacles that cause a loss of motivation.
Teamwork Outside the Box
The learner will examine strategies for evaluating new ideas and accepting change that will enhance teamwork.
Four Steps for Setting and Achieving Your Goals
By Mitch Vesaas
You will learn four steps for good goal setting.
Sexual Harassment: The Three Types
In this learning activity, you'll identify the three types of sexual harassment.
By Laurie Jarvis
In this learning activity you'll complete a job application and learn why each section is important.
Communicating Efficiently on the Job
Learners brainstorm ideas for how to gather information from team members who work at different locations. They analyze the pros and cons of each idea and make recommendations.
Giving Effective Praise
Students review the conditions for giving statements of praise in a way that will motivate employees. They then practice writing these kinds of statements.
Writing a Mission Statement
The learner explores the purpose of organizational mission statements and practices writing a statement that contains the four elements outlined.
5S for the Office
Learners read how each of the steps in 5S can be used to organize an office.
Five "S" System in Manufacturing
By Weldon Faull
This objects reviews the Five "S" manufacturing system and helps learners to remember the process.