Learners complete a matching exercise as a quiz or as a review of state laws and rules pertaining to barbers and cosmetologists.

In this screencast, learners read about the components of a hotel housekeeping staffing guide. They also review calculating labor requirements and costs.

Learners answer 20 questions related to a customer's blood alcohol content. The questions are presented in a game show format, and immediate feedback is provided. A final score is given at the end of the activity.

Students match images of insects and other pests with their descriptions in this lesson on keeping a food service operation free from contamination.

Learners listen to an office conversation. They then review tips on how to improve the feedback they give others and practice writing a response based on the conversation they heard.

Learners answer 20 questions about regulations covering the sale of alcoholic beverages in Wisconsin. The questions are presented in a game show format, and immediate feedback is provided. A final score is given at the end of the activity.

Learners answer 20 questions related to discouraging intoxication in an establishment. The questions are presented in a game show format, and immediate feedback is provided. A final score is given at the end of the activity.

Learners answer 20 questions related to the sale of tobacco products. The questions are presented in a game show format, and immediate feedback is provided. A final score is given at the end of the activity.

Learners answer 20 questions related to providing responsible customer service. The questions are presented in a game show format, and immediate feedback is provided. A final score is given at the end of the activity.

Learners hear examples of customer focused responses to upset callers. They then practice rewording negatively phrased responses by employees.

Learners identify attitudes that they want to examine and perhaps change. They then write an individual action plan to achieve this goal.