A Listening Improvement Plan
By Dr. Cynthia Ellenbecker
In this learning activity you'll produce a personal listening improvement plan based on good listening techniques.
Affinity Diagram
In this module, we’ll explore what an affinity diagram is, discuss how it can be used to solve problems, and end with some real-world applications to show you how these can help you in any manufacturing role to bring order to chaos.
Audience Characteristics Chart
By Terri Langan
In this learning object you'll review information for layman, executive, expert, technician and operator audiences for writing technical publications.
Avoiding Design Mistakes When Creating Visuals
By Dr. Rose Marie Mastricola
In this learning activity you'll review design errors and learn how to avoid them.
Barriers to Critical Thinking: Basic Human Limitations
By Therese Nemec
Learners examine seven basic human limitations that prevent people from seeing or understanding the world with total clarity. In an interactive exercise, learners identify ways to overcome those barriers to critical thinking.
Barriers to Critical Thinking: Being Human
The learner will explore basic human limitations that create barriers to critical thinking including selective thinking, false memories, and perceptual limitations.
Barriers to Critical Thinking: Communication
This activity will examine several of the barriers related to problems with communication.
Barriers to Critical Thinking: Errors in Judgment
By Andrea Krabbe
The learners will explore the Errors in Judgment: Barriers to Critical Thinking and how it affects their decision-making processes.
Barriers to Critical Thinking: People-Related Obstacles
The learner will identify barriers to critical thinking related to internal and external factors after viewing scenarios.
Barriers to Critical Thinking: Use of Language
Learners examine how language can interfere with clear communication. They select examples of ambiguity, assuring expressions, doublespeak euphemisms, jargon, emotive content, false implications, meaningless comparisons, and vagueness. In an interactive exercise, learners identify ways to overcome these barriers.
Barriers to Effective Listening (Video)
Learners examine the seven most common barriers to effective listening and consider suggestions for how to overcome these barriers. This interactive object contains audio.
Brainstorming for a Speech
In this learning activity you'll brainstorm and compose a list of speech topics.
Building Relationships Through Active Listening
By VickyWeiland
Learners will examine the four steps to listen actively to improve relationships.
Clarifying Directions
By Rosie Bunnow
In this animated object, learners evaluate oral directions and compose questions to clarify ambiguities. This activity has audio.
Communicating in the Workplace
By Jennifer Heinritz
Compare the behaviors and situations that interfere with effective communication in the workplace with those that enhance listening skills and career performance.
Communicating with Respect and Acceptance
By Kedron Wiersgalla
In this learning activity you'll use critical thinking, personal opinions, and experiences to develop responses regarding communicating respectfully.
Communication: Identifying Active and Passive Voice
By Elizabeth Jones
The learner will identify active and passive voice and distinguish between the two.
Communication: Prepositions
In this study guide, we will review the general rules for using prepositions.
Communication: The Writing Process
The learner will identify the three steps in the writing process and the elements in each step.
Concluding Your Speech
In this learning activity you'll review a conclusion and decide how effectively it summarized a speech. You'll also gain some tips for writing your own speech conclusion.
Conflict: Assessing Levels of Power
By Kathy Henning
In this learning activity you'll explore five types of power: legitimate, referent, coercive, reward, and expert.
Creating and Formatting a Memo
By Deborah Seline
In this learning activity you'll explore different reasons to write a memo and how to create it.
Creating Directions: How to Anticipate and Adjust
Learners write directions to gain experience asking questions from the point of view of the person who must follow the directions.
Creating Effective Technical Descriptions
By Bev Paulick
In this learning activity you'll review an introduction and samples of description worksheets. You'll then select an object and complete your own description.
Describing the Transactional Communication Model
By Mary Brignall
In this learning activity you'll review definitions then match the transactional communication model element with the definition or example.