Learners will examine the four steps to listen actively to improve relationships.
Selection: The First Stage in the Perception Process
By Mary Brignall
In this learning activity you'll review the selection stage in the perception process and apply the information to complete an activity.
Icons and Symbols of Value Stream Mapping
By Kaye Krueger
In this interactive object, learners view the icons and symbols used most frequently in value steam mapping. A matching activity completes the object.
By Janet Braun
The learner will understand the meaning of terms and acronyms commonly used in a lean production system.
Five "S" System in Manufacturing
By Weldon Faull
This objects reviews the Five "S" manufacturing system and helps learners to remember the process.
By Barbara Liang, Andrea Krabbe
Learners read about nonverbal communication. In a drag-and-drop exercise, they evaluate photos of people interacting and determine if the behaviors shown interfere with communication or enhance it.
IT Stress Management - Root Cause
In this learning activity you'll explore how finding and understanding the root cause of stressors can help reduce stress in your life.
By Elizabeth Jones
Observe disorganization in an office setting and choose solutions to the problems as if playing the board game "Clue."
Communicating in the Workplace
By Jennifer Heinritz
Compare the behaviors and situations that interfere with effective communication in the workplace with those that enhance listening skills and career performance.
Intercultural Communication: Gestures
The learner will recognize common gestures and identify the meanings associated with those gestures.
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