Learners practice their communication skills in this scenario by reading a map, listening to traffic reports, and writing directions for a new delivery route. This activity has audio content.

Learners follow the progression of a sexual harassment situation and recount the steps the victim took to deal with the problem.

This project gives a drawing with steps to complete the activity.

In this animated object, learners study how the internal parts of an AC synchronous motor interact with magnetic fields to cause rotation. A short quiz completes the activity.

Learners examine how language can interfere with clear communication. They select examples of ambiguity, assuring expressions, doublespeak euphemisms, jargon, emotive content, false implications, meaningless comparisons, and vagueness. In an interactive exercise, learners identify ways to overcome these barriers.

In this learning activity you'll be introduced to soft skills, or people skills, needed by all IT professionals.

In this learning activity you'll be introduced to the communication model and how it impacts your work as an IT professional.

In this learning activity you'll explore four ways to engage your customers and improve your customer service skills.

Learners read about nonverbal communication. In a drag-and-drop exercise, they evaluate photos of people interacting and determine if the behaviors shown interfere with communication or enhance it.

Test your knowledge of soft skills needed for any job you get!

Answer correctly the jag questions

Multiple Choice Theory QuestionsChoose the best answer

Public Safety Obj. 1 Beddingfield