Learners will write effective business messages that incorporate a second-person point of view and focus on the benefit to the reader. This approach is often used to create positive messages, neutral messages, and inquiry messages in business settings.
In this interactive object, learners consider the importance of demonstrating a positive attitude. They reflect on their own experiences and challenge themselves to let go of preconceived notions.
Learners choose responses in workplace situations that are compared to positive-attitude responses. They evaluate their responses, looking for areas in which they would like to improve.
Ions are electrically charged particles obtained from an atom or from a chemically bonded group of atoms by adding or removing electrons. Eight examples illustrate the number of protons, neutrons, and electrons in positive ions (cations) and in negative ions (anions).