Quality and Continuous Improvement TIC TAC TOE
Quality Tools
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Topics of this game:
- A management approach to long term success through customer satisfaction.
- The following is NOT a core concept of total quality management.
- This basic quality tool is designed by the user to facilitate the user's interpretation of the results.
- This basic quality tool includes a graph of vertical bars representing a frequency distribution.
- This basic quality tool includes a graphic comparison of process performance data with predetermined computed control limits.
- All of the following except _______ are categories on a cause and effect diagram.
- In which phase of DMAIC would you be implementing the project that will address the customer's problem.
- In which phase of DMAIC would you monitor the process until solutions become ingrained.
- In which phase of DMAIC would you be collect all the data needed to understand the process?
- This lean term describes a philosophy which means "go to the actual place, see the actual work."
- Some examples of this form of waste include scrap, wrong tools or equipment, or inefficient steps.
- Some examples of this form of waste include unsolicited workers opinions, lack of training, or lack of empowerment.
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