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Chapter 14 Cost Accounting

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Quality and Environmental Cost Management

AbbieWetzel-Edstrom
Created Date 04.28.22
Last Updated 04.29.22
Viewed 4 Times
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  • What is a product called when it meets or exceeds customer expectations?
  • When a product has exact conformance to the target value and no tolerance is allowed what level of conformance is that?
  • Recalls and warranties fall under what category?
  • What hidden quality method assumes that the total failure cost is simply some multiple of measure failure cost?
  • What type of quality cost is made available from an organization’s accounting records?
  • External failure, internal failure, appraisal, and prevention are categories found on what?
  • Quality costs should not exceed?
  • Which is a strategy for reducing quality costs?
  • True/False: Zero-defects with a robust quality view broadens our view of quality costs.
  • Which of the following is used to calculate the quality costs per unit of a firm’s products?
  • True/False: Reporting quality costs improves stockholders’ planning, controlling, and decision making.
  • Which of the following incorporates best practices in pricing and ensures that your pricing strategies, analytics and pricing processes complement your business strategy?
  • ISO 9000 was developed where?
  • True/False: ISO 9000 applies to the way in which a company produces its products, not the way it ensures the quality of their products.
  • In order for a new program to be initiated it must be;
  • The _______ compares the actual quality costs for the period with the budgeted costs.
  • ________ is a program in which employees describe problems that interfere with their ability to do the job right the first time.
  • True/False: Interim quality standards express quality goals for the year.
  • A __________ compares the current actual costs with the costs that would be allowed if the zero-defects standard were being met.
  • At the top of the EcoEfficiency Paradigm is
  • ______ are costs that come from or may come from poor environmental quality.
  • Which of the following is an environmental benefit?
  • True/False: Unrealized external failure costs are incurred and paid for by the firm.
  • ________ costs include products, processes, and packaging.
  • True/False: Packaging is a source of environmental costs.
  • ________ is the assignment of all environmental costs, both private and societal, to products called.
  • __________ is the assignment of only private costs to individual products