Systems Match
Systems and their functions
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Topics of this game:
- Live company webpage with info and announcements
- Internal/External communications system for us to call/chat/video
- Customer Relationship management platform from Salesforce
- Softphone system used primarily by HUB call center
- Used to authenticate member by voice print
- Core system used for account maintenance and transactions
- Credit Card Maintenance Module
- Used to open account and submit consumer loan apps
- the library AKA Zavanta
- Company record archive
- used for online banking maintenance and bill pay
- for Zelle maintenance
- for maintaining consumer loan applications
- IRA and HSA related
- for all Visa card maintenance and transactions
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