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Project Manager: Communication Skills

You'll learn why good communication skills are critical to being a successful project manager.

TBaeten
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Created Date 10.21.15
Last Updated 10.22.15
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Topics of this game:
  • A project manager must be a good communicator.
  • A project manager communicates ________ with the team, as well as with any subcontractors, customers, stakeholders, and their own upper management.
  • Effective and _____ communication is crucial to; keep the project moving, identify problems, receive suggestions, be aware of customer satisfaction and stakeholder issues, and to avoid surprises.
  • A high level of communication is critical _______ in the project
  • Project managers spend more time talking than listening.
  • The project manager establishes ongoing communication with the customer and other stakeholders to keep them informed and to discuss any changes to project expectations.
  • Communication by project managers needs to be timely, honest, and unambiguous.
  • Effective communication establishes credibility and builds trust.

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