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Protection Coverage Refresher

Welcome! Join me in playing an interactive coverage gauntlet.

Created Date 04.28.20
Last Updated 04.28.20
Viewed 7 Times
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Topics of this game:
  • I should start my coverage presentation off with a confident opening phrase, which answer below is NOT a confident opening phrase.
  • The guest says: What is that? After you suggested the Complete Protection Package, you should :
  • After I acknowledge the guests question or objection I should give the guests our ten second message. Then, you should end with a benefit statement. Which is the BEST statement below?
  • Practice with your CM, DM, SPM or Manager. Click which person you should practice the opening phrase, acknowledgement of question or objection, 10 second message and benefit statement.
  • The customer says They have their own insurance. We should:
  • Always drop to 2nd offer than includes our Loss Damage Waiver and at least one other product. What does LDW cover?
  • After you drop down to 2 products you should end with a benefit statement. Which is better?
  • On a scale from 1-5 how confident are you in your coverage sales process?
  • Here is a Demonstration: You: You'll want the Complete Protection Package. Guest: NO that's ok You: Acknowledge + 10 second message + Benefit statement Guest: that's ok I have my own insurance You: Acknowledge, drop down to two products + ...