Sales I – Unit 2.05 The Sell Process
The Selling Process
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Topics of this game:
- The phase of the selling process in which the salesperson acquires knowledge about the product, generates and qualifies sales leads, and prepares the sales presentation.
- The phase of the selling process which involves making initial contact with customers to create the right selling environment.
- The phase of the selling process in which the salesperson determines what a customer needs/wants through the use of questioning and listening.
- The phase of the selling process in which the salesperson recommends specific goods or services which meet the customer’s needs.
- The phase of the selling process in which the salesperson addresses customer objections and asks the customer to buy.
- The phase of the selling process which requires the salesperson to utilize techniques to follow up a sale to increase the customer’s confidence in the buying decision.
- A systematic approach to selling that consists of a sequence of selling phases intended to assist salespeople in achieving their goal of making a sale.
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