Building Relationships with Customers
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See more in Business Management & Administration
Learn about building relationships with customers and partners.
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Topics of this game:
- As a generalized rule: clients, customers, and partner organizations prefer to work with people they know and trust.
- Good relationships are the foundation for successful project fundings and contract opportunities.
- Building relationships using email or phone calls are just as effective as those built through face-to-face interactions.
- Relationship building requires being a good listener as well as a good learner.
- Contact should be made with potential clients when there is a current opportunity for funding or they're issuing a RFP.
- What is the key to developing effective and successful relationships?
- The _____ impression you make on a client is critical to developing a continuing relationship.
- Client's want to work with people who can ________ problems.
