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Lubbock Power & Light Collections Overall

Business training practice

SmallFry
Created Date 03.31.20
Last Updated 04.01.20
Viewed 1 Times
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Topics of this game:
  • Which is not like the others
  • What is your answer? "can you take my payment?"
  • "I can't pay my payment arrangement"
  • Do I get a credit for solar if I make more energy than I use?
  • What to say instead of "as i was sayin'..."
  • When there is a pledge on the account, the customer is responsible to pay these
  • This is the iContact to set up a PA
  • Following a VARR, on an account WITH a balance in grace, the customer must pay this____ to be reconnected
  • What does the note on the Bad Debt EWQ say?
  • $27.50 + Tax
  • Number to the Pay By Phone
  • $49.99
  • What is the late fee amount