Lubbock Power & Light Collections Overall
Business training practice
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Topics of this game:
- Which is not like the others
- What is your answer? "can you take my payment?"
- "I can't pay my payment arrangement"
- Do I get a credit for solar if I make more energy than I use?
- What to say instead of "as i was sayin'..."
- When there is a pledge on the account, the customer is responsible to pay these
- This is the iContact to set up a PA
- Following a VARR, on an account WITH a balance in grace, the customer must pay this____ to be reconnected
- What does the note on the Bad Debt EWQ say?
- $27.50 + Tax
- Number to the Pay By Phone
- $49.99
- What is the late fee amount
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