Topics of this game:
- At times, it’s useful to not speak at all.
- Sometimes it’s necessary to acknowledge what patients say and affirm that they’ve been heard.
- This acknowledges a patient’s behavior and highlights it without giving an overt compliment.
- Hospital stays can be lonely, stressful times; when nurses offer ____, it shows they value patients.
- What type of opening is “What would you like to talk about?”
- This type of listening includes using nonverbal and verbal cues.
- Used when patients say something confusing or ambiguous is important.
- Patients uses these when patients can drawing upon experiences to deal with current problems.
- Ending a summary with a phrase like “Does that sound correct?”
- Nurses should only apply this technique after they have established trust.
- How nurses can lighten the mood.
- By calling attention to the incorrect or delusional ideas and perceptions of patients, nurses are voicing ___?
