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Therapeutic Communication

| See more in Health Science


Created Date 01.13.19
Last Updated 01.14.19
Viewed 11 Times
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Topics of this game:
  • At times, it’s useful to not speak at all.
  • Sometimes it’s necessary to acknowledge what patients say and affirm that they’ve been heard.
  • This acknowledges a patient’s behavior and highlights it without giving an overt compliment.
  • Hospital stays can be lonely, stressful times; when nurses offer ____, it shows they value patients.
  • What type of opening is “What would you like to talk about?”
  • This type of listening includes using nonverbal and verbal cues.
  • Used when patients say something confusing or ambiguous is important.
  • Patients uses these when patients can drawing upon experiences to deal with current problems.
  • Ending a summary with a phrase like “Does that sound correct?”
  • Nurses should only apply this technique after they have established trust.
  • How nurses can lighten the mood.
  • By calling attention to the incorrect or delusional ideas and perceptions of patients, nurses are voicing ___?