“Cardinal Sins” of Beverage Service
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See more in Hospitality & Tourism
What NOT to do when serving Beverages...
Topics of this game:
- Chipped glassware
- Improper glassware
- No fresh glass
- Dropping
- napkin askew
- elbow in the guest’s fac
- Inconsistent
- speed of the room
- Spilling
- stirrer or straw
- serving wine promptly
- Awkward,
- wrong drink
- stained container
- slimy fruit garnish
- Dribbling wine
- rim of the glass
- Resting the wine bottle
- Improperly chilled
- Popping wine cor
- not promptly refilled
- Coffee in the sauce
- Not refilling
- Lukewarm coffee
- Not warning about hot
- Leaving cans or cartons
- Over filling glasses
- No Ice in iced tea.
- Overly strong or weak
- Not offering fresh lemon
- Not knowing what brands
- guests’ likes and dislik
- touch the bowl or rim
- Men before women
- visually checking on
- Vanishing
- service table post chk
- Incomplete orders
