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Chapter 3 Intercultural Communication
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Human Services
Intercultural communications
By
EricG12
Created Date 02.14.21
Last Updated 02.16.21
Viewed 4 Times
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Topics of this game:
Ethinicty, Age, and Gender are most visible personal characteristics affecting dialogue.
May be the degree or assimilation, socioeconomic status, health condition, religion, educational background, group membership, etc.
One phrase or action leads to the next
If a person misjudges another, individuals degree of association with any particular cultural group or association.
Uses codes to represent objects, ideas, or behaviors.
The abstract nature of language means it can be correctly interpreted only within context
Affectice and physical cues a speaker uses to indicate meaning, such as tone of voice, facial expression, posture, and gestures.
Dependent on words, the underlying meaning is indecipherable if words are poorly and misleading to recipient
Most meaning is found within the context of the message, and not the words.
Touching, gestures, eye contact, and spatial relationships
Handshakes, hugging, kissing, placing a hand on the arm or shoulder, and unintentional bumping.
Waving hello or goodbye or standing up; or indirect motions.
Deliberate looks of attention or questioning and unintentional wincing or grimacing.
Usually complex by looking at an individual, can be considered rude or openness about the person
Defines his or her own space, surrounding area for the individual
Client provides as much detailed information, with medical history and symptoms, to give direct diagnosis and treatment
Speaker is mindful of his or her own communication behaviors and is sensitive to misinterpret in the person
Understanding cultural communication expectations and being familiar with the distinctive style of the other person
How clients will prefer to be adrressed.(Mr. ,Miss, Mrs. , Sir, and Madam)
Using ambiguous language when working with clients who are limited in English. Using specific verbs.
Someone who can translate the language to another person
Message materials are transmitted to the target audience
The four P's product, price, placement, and promotion
Define clear and realistic goals and objectives within cultural context
Keep track of progress, and modify if necessary
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