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athenaNet: Collector Reunion Session

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Collector Reunion Session BINGO

Created Date 07.12.19
Last Updated 07.15.19
Viewed 4 Times
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Topics of this game:
  • What is the first resource that should be utilized before reaching out to OLA?
  • This is a properly formatted payment batch
  • What does the acronym CARS mean?
  • What information does CARS provide for OLA?
  • You're OLA should include the following: Case Number, Issue Description, Resources Used, Correctly Formatted Example, Goal
  • Questions regarding the FCC should be directed to:
  • What team works or reviews claim rejections?
  • If the client needs to upload an EOB to an unpostable in a PEND status, they should OLA with what channel?
  • The CSC can verify a client's CLIA number in athenaNet.