athenaNet: Collector Reunion Session
Collector Reunion Session BINGO
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Topics of this game:
- What is the first resource that should be utilized before reaching out to OLA?
- This is a properly formatted payment batch
- What does the acronym CARS mean?
- What information does CARS provide for OLA?
- You're OLA should include the following: Case Number, Issue Description, Resources Used, Correctly Formatted Example, Goal
- Questions regarding the FCC should be directed to:
- What team works or reviews claim rejections?
- If the client needs to upload an EOB to an unpostable in a PEND status, they should OLA with what channel?
- The CSC can verify a client's CLIA number in athenaNet.
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