Chapter 4 - IT Customer Service
Used for reviewing terms.
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Topics of this game:
- A journal kept on the Internet (short for web blog)
- Unsolicited email
- A simultaneous text communication between two or more people via a device
- A set of raw facts that is not organized in a meaningful way
- A symbol used to convey feelings
- Text or graphic that allows users to "jump" to a related idea
- A group of words whose meaning is different from the individual words
- A global collection of computer networks that are linked worldwide
- A secured, privately maintained web site accessed by authorized users
- A descriptive word or phrase
- A step by step detailed set of instructions used to perform a task
- Something that is necessary or essential
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