Advanced Hardware Acronyms
You'll be introduced to advanced hardware acronyms used within the computer industry.
Backups in Computer Systems
You'll be introduced to terms and concepts relating to data backups and backup software.
Basic Linux Shell Commands
You'll improve your understanding of the basic shell commands.
Build Your Knowledge of Malicious Software & Other Threats
You'll test your knowledge of different categories of malicious and removal software.
Build Your TCP/IP Port Knowledge
You'll test your knowledge of some common TCP/IP protocols and numbers.
Build Your Windows Startup Troubleshooting Knowledge
You'll test your knowledge of troubleshooting Windows Start problems.
Building a Chromebook Basket
Chromebook Basket
Chapter 1 - IT Customer Service
Delivering excellent customer service and technical support.
Chapter 3 - IT Customer Service
Word game for Chapter 3 Information Technology Customer Service.
Chapter 4 - IT Customer Service
Used for reviewing terms.