Advanced Hardware Acronyms
You'll be introduced to advanced hardware acronyms used within the computer industry.
AVGROUP
FAQ
Build Your Knowledge of Malicious Software & Other Threats
You'll test your knowledge of different categories of malicious and removal software.
Build Your TCP/IP Port Knowledge
You'll test your knowledge of some common TCP/IP protocols and numbers.
Build Your Windows Startup Troubleshooting Knowledge
You'll test your knowledge of troubleshooting Windows Start problems.
Building a Chromebook Basket
Chromebook Basket
Chapter 1 - IT Customer Service
Delivering excellent customer service and technical support.
Chapter 3 - IT Customer Service
Word game for Chapter 3 Information Technology Customer Service.
Chapter 4 - IT Customer Service
Used for reviewing terms.
Chapter 6 - IT Customer Service
Used for vocabulary review.