Commonly Misspelled Words
By Barb Portzen
Learners test their spelling ability by identifying misspelled words from lists of words commonly used in business.
Scheduling Appointments
This learning object reviews the procedures for making medical appointments. It can be applied to manual and electronic methods of making appointments.
Taking Messages in a Medical Office
In this interactive object, people preparing to work in a medical office review the basic steps to follow when taking phone messages.
Taking Messages in a Medical Office (Screencast)
In this screencast, people preparing to work in a medical office review the basic steps to follow when taking phone messages.
Types of Business Correspondence
Learners examine the proper formats for block letters, modified block letters, simplified letters, memos, e-mail messages, and envelopes.