Learning Objects Authored

• Basic Quality Principles: Customers and Suppliers -- Expectations and Satisfaction

  By Mary Lee Rudnick-Kaun

  In this learning object you'll review the basic quality principles of customers, suppliers, customer satisfaction, and customer expectations.

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• Basic Quality Principles: Process for Achieving Quality in an Organization

  By Mary Lee Rudnick-Kaun

  In this learning activity you'll define and explain the broad steps in achieving quality in an organization.

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• Basic Quality Principles: Process for Achieving Quality in an Organization (Screencast)

  By Mary Lee Rudnick-Kaun

  In this learning activity you'll define and explain the broad steps in achieving quality in an organization.

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• Creating Histograms

  By Mary Lee Rudnick-Kaun

  Students follow steps to transfer data from a list to a histogram.

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• Identifying Non-Random Patterns on a Control Chart

  By Mary Lee Rudnick-Kaun

  In this learning activity you'll recognize several patterns on an Xbar and R control chart. These non-random patterns are indications that the process is not in a state of statistical control.

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• Quality Basics: Customer Requirements and Specifications

  By Mary Lee Rudnick-Kaun

  In this learning activity you'll describe customer requirements and specifications as they relate to "Quality" in an organization.

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• Quality Basics: Quality Standards

  By Mary Lee Rudnick-Kaun

  In this learning activity you'll read descriptions of military standards, ANSI, ISO, calibration system standards and audit system reference standards. These topics would be important for the CQT (certified quality technician).

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• Quality Basics: The Pareto Chart

  By Mary Lee Rudnick-Kaun

  In this learning activity you'll calculate percentages, cumulative percentages, and answer questions related to sample Pareto charts.

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• Quality Basics: The Scatter Plot

  By Mary Lee Rudnick-Kaun

  In this learning activity you'll review independent and dependent variables and view a demonstration of the positive and negative correlation.

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• Quality Basics: Variation

  By Mary Lee Rudnick-Kaun

  Learners read an explanation of variation and how it can make a process unpredictable. They distinguish between common and special causes of variation in a brief exercise at the end of the lesson.

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• Quality Tools: The Cause and Effect Diagram

  By Mary Lee Rudnick-Kaun

  In this learning activity you'll be introduced to the cause and effect diagram.

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• The Mathematics of Buying: Putting It All Together

  By Mary Lee Rudnick-Kaun

  Learners tackle this interactive learning object after studying the mathematics of buying. This activity ties together the ideas of net cost, list price, trade discounts, cash discounts, net cost equivalent, and single discount equivalent, as well as the concepts of part, base, and rate.

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• Using Check Sheets

  By Mary Lee Rudnick-Kaun

  Learners read definitions of discrete, continuous, attribute and variable data and view examples of checklist, location and item check sheets.

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