The learner reviews steps in analyzing a process and applies them to a situation in his/her own work or personal life.

The learner reads an explanation of all of the elements that comprise a future-state map. A map is shown.

In this interactive object, learners read about the differences between push and pull manufacturing systems. A brief quiz completes the activity.

The learner explores the purpose of organizational mission statements and practices writing a statement that contains the four elements outlined.