In this learning activity you'll use active listening skills to answer 10 questions based on a story.

In this learning activity you'll write a technical description of a stopwatch.

In this learning activity you'll create strategies for sending and receiving complaints and requests.

In this activity, students practice recognizing the different types of noise in the communication process.

In this screencast, you'll distinguish the differences between the content message and the relational message.

In this learning activity you'll explore different reasons to write a memo and how to create it.

In this learning activity you'll apply techniques for identifying a central idea to a practice exercise.

The learner will identify ways to overcome barriers to critical thinking and problem-solving including false memories, personal biases and prejudices, and physical and emotional hindrances.

In this learning activity you'll interact with the Johari Window to illustrate how willing you are to disclose information.

Compare the behaviors and situations that interfere with effective communication in the workplace with those that enhance listening skills and career performance.

Learners read about nonverbal communication. In a drag-and-drop exercise, they evaluate photos of people interacting and determine if the behaviors shown interfere with communication or enhance it.

Students read an explanation of plagiarism. They then read examples of student papers and decide if an original work was plagiarized.

Learners examine how language can interfere with clear communication. They select examples of ambiguity, assuring expressions, doublespeak euphemisms, jargon, emotive content, false implications, meaningless comparisons, and vagueness. In an interactive exercise, learners identify ways to overcome these barriers.

Learners listen to a workplace conversation and are tested on their retention of information. This activity has audio content.

In this screencast, you will see how the Johari Window works when determining a relationship with someone.

Learn the definition of perception, its process and how it affects communication

The learner will identify barriers to critical thinking related to internal and external factors after viewing scenarios.

In this learning activity you can practice writing a technical descriptions of a pen.

This activity will examine several of the barriers related to problems with communication.

The learner will identify common barriers to effective listening.

This activity is cognitive. Learners will actively listen to a story activated by the computer. Then learners will take a quiz on their comprehension. Lastly, learners will compare their chosen answers against the answer key to determine how well they really did "actively" listen. (Credit given to Tom E. Wirkus, University Of Wisconsin-LaCrosse for this activity.)

Learners examine seven basic human limitations that prevent people from seeing or understanding the world with total clarity. In an interactive exercise, learners identify ways to overcome those barriers to critical thinking.

The learner will identify techniques to use to overcome people-related barriers to critical thinking.

In this learning activity you'll review the four techniques of good listening.

In this learning activity you'll write a description of a can opener.