In this learning activity you'll produce a personal listening improvement plan based on good listening techniques.

In this learning activity you'll be introduced to the eight most common logical fallacies commonly used in persuasive speeches.

Learners examine seven basic human limitations that prevent people from seeing or understanding the world with total clarity. In an interactive exercise, learners identify ways to overcome those barriers to critical thinking.

Learners compare the behaviors and situations that interfere with listening on the job with those that enhance listening skills and job performance.