The Question and Answer Period

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The Question and Answer Period

By Dr. Rose Marie Mastricola

In this learning activity you'll explore the guidelines for an effective question and answer period after giving a speech.

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The You View

By Jennifer McIntosh, Barbara Laedtke

Learners will write effective business messages that incorporate a second-person point of view and focus on the benefit to the reader. This approach is often used to create positive messages, neutral messages, and inquiry messages in business settings.

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