Dr. Rose Marie Mastricola
In this learning activity you'll apply techniques for identifying a central idea to a practice exercise.
The You View
By Jennifer McIntosh, Barbara Laedtke
Learners will write effective business messages that incorporate a second-person point of view and focus on the benefit to the reader. This approach is often used to create positive messages, neutral messages, and inquiry messages in business settings.
Giving Directions: The Starting Point
By Rosie Bunnow
Learners evaluate how well a set of directions instructs a person about to perform a task for the first time. The focus is on avoiding assumptions.
Transactional Communication Model: Assessment Activity
By Mary Brignall
In this learning activity you'll outline a conversation using the transactional communication model.
Creating Effective Technical Descriptions
By Bev Paulick
In this learning activity you'll review an introduction and samples of description worksheets. You'll then select an object and complete your own description.
Brainstorming for a Speech
By Dr. Rose Marie Mastricola
In this learning activity you'll brainstorm and compose a list of speech topics.
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