Distinguishing Between the Content Message and the Relational Message (Video)
In this screencast, you'll distinguish the differences between the content message and the relational message.
Identifying External Noise
By Mary Brignall
The learner will read a mini-lecture defining external noise and will complete an activity.
Overview: Writing Clear "How To" Instructions
By Sandy Eyler
In this learning activity you'll apply directions to follow when writing clear "how-to" instructions.
Giving Directions: The Starting Point
By Rosie Bunnow
Learners evaluate how well a set of directions instructs a person about to perform a task for the first time. The focus is on avoiding assumptions.
Listening: Comprehension and Recall
Learners practice their comprehension and recall skills while listening to narration on listening skills. Sound required.
Following Directions: The Parts Room
By Dave Bunnow, Rosie Bunnow
In this animated and interactive object, learners follow oral directions in the workplace. They complete their task within a time limit. This object has audio content.
Increasing Message Clarity
By Kedron Wiersgalla
In this learning activity you'll use critical thinking to write appropriate responses.
The Reality of Sterotypes
In this learning activity, the user will understand how believing in and using common stereotypes can get in the way of working together.
Mechanism Description: Padlock
By Bev Paulick
In this learning activity you'll write a technical description of a padlock.
Seven Barriers to Listening
By Therese Nemec
The learner will identify common barriers to effective listening.
Mechanism Description: Vegetable Peeler
In this learning activity you'll write a description of a vegetable peeler and submits it to the instructor.
In this animated object, learners evaluate oral directions and compose questions to clarify ambiguities. This activity has audio.
Creating Effective Technical Descriptions
In this learning activity you'll review an introduction and samples of description worksheets. You'll then select an object and complete your own description.