Students view examples of the correct usage of the verbs "lie" and "lay." They then practice using the verbs in a brief exercise.

Learners hear examples of customer focused responses to upset callers. They then practice rewording negatively phrased responses by employees.

In this learning activity you'll explore the Marvel PCII keys.

In this screencast, you'll observe two vehicles moving across the screen at different rates then describe the motion. Additionally, you'll select the corresponding graphs of distance vs. time, velocity vs. time, and acceleration vs. time for each vehicle.