Students read about the six theoretical perspectives used to explore psychological events and do an interactive exercise.

The learner will identify ways to overcome barriers to critical thinking and problem-solving including false memories, personal biases and prejudices, and physical and emotional hindrances.

Learners reflect on their own attitudes toward change and list them in the order they might experience them. In a separate exercise, they prioritize the actions a group might take when faced with change in the workplace.

Learners evaluate how well others describe their points of view in a workplace problem-solving situation. They then apply techniques for explaining their points of view as well as for gaining understanding of others' perspectives. This learning object contains audio.