Learn the definition of perception, its process and how it affects communication
A Model for Initiating Conflict Resolution
By Ann Heidkamp
In this learning activity you'll identify and write assertive "I" statements that focus on BCF (behavior, consequences, and feelings).
Organizing Sentences for a News Release
By Ann Del Ponte
In this learning activity you'll rewrite a news article into a news release.
Communication: The Writing Process
By Elizabeth Jones
The learner will identify the three steps in the writing process and the elements in each step.
Countries of Southern Africa
By Virginia Kirsch
Students read about five countries in Southern Africa and locate them on a map.
By Barbara Liang, Andrea Krabbe
Learners read about nonverbal communication. In a drag-and-drop exercise, they evaluate photos of people interacting and determine if the behaviors shown interfere with communication or enhance it.
IT Stress Management - Root Cause
In this learning activity you'll explore how finding and understanding the root cause of stressors can help reduce stress in your life.
Observe disorganization in an office setting and choose solutions to the problems as if playing the board game "Clue."
Communicating in the Workplace
By Jennifer Heinritz
Compare the behaviors and situations that interfere with effective communication in the workplace with those that enhance listening skills and career performance.
Intercultural Communication: Gestures
The learner will recognize common gestures and identify the meanings associated with those gestures.
Physical Barriers to Communication Technology
Handling physical barriers when using mobile phones and radios
Words About Communicating
Vocabulary for discussing communication
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