Explore the Microsoft Office Suite, which is so much more than just email.
A Model for Initiating Conflict Resolution (Screencast)
By Ann Heidkamp
In this screencast you'll identify and write assertive "I" statements that focus on BCF (behavior, consequences, and feelings).
Business Cards Around the World
By Virginia Kirsch
Students read about the use of business cards in various countries and the customs that Americans should follow when presenting a card in those parts of the world.
Using Check Sheets
By Mary Lee Rudnick-Kaun
Learners read definitions of discrete, continuous, attribute and variable data and view examples of checklist, location and item check sheets.
Six Sigma Levels and the Cost of Quality
By Lee Binz
Learners read how low defect levels can cut production costs. Six Sigma success means reduced inspection expenses, less rework, and fewer customer complaints.
Records Management: Applying ARMA Rules to Business Filing
By Kim Olson
In this interactive object, learners apply their knowledge of the Association of Records Managers and Administrators (ARMA) filing rules by organizing and filing records alphabetically, numerically, and by subject.
Reconciling a Business Checking Account Statement
By Virginia Riggs
Learners examine a bank statement and a reconciliation form and study how to balance a checking account.
Eliminating Office Waste
By Kaye Krueger
Learners review office processes to find ways to save time.
Waste in the Office
Learners view examples of waste in an office environment and are asked to consider what they can do to eliminate or reduce waste in their own workplace.
5S for the Office
Learners read how each of the steps in 5S can be used to organize an office.
Descubre 2 Chapter 1: En el Consultorio
Use the clues to guess the words.
Greeting and Leave Taking
Learn and Play
Tic-Tac-Toe Game of Ergonomic Principles (Ref: Ergonomics: The Study of Work OSHA 3125)
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