Communication: The Writing Process
By Elizabeth Jones
The learner will identify the three steps in the writing process and the elements in each step.
Future-State Mapping
By Kaye Krueger
The learner reads an explanation of all of the elements that comprise a future-state map. A map is shown.
Value Stream Mapping: Drawing a Current-State Map
Learners follow step-by-step instructions for creating a current-state map to identify how materials and information flow.