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In this learning activity you'll interpret phone messages to create a fax or a memo.
Documenting Sources Using MLA Format
By David Wehmeyer
In this exercise, students read a list of sources used in a research report. They follow MLA guidelines to write parenthetical references and to compile a Works Cited page.
The Rejection Letter
In this learning activity you'll practice formatting a rejection letter by arranging customer service content.
Creating Effective Technical Descriptions
By Bev Paulick
In this learning activity you'll review an introduction and samples of description worksheets. You'll then select an object and complete your own description.
Audience Characteristics Chart
By Terri Langan
In this learning object you'll review information for layman, executive, expert, technician and operator audiences for writing technical publications.
The PDF File Format
By Dan Seanor
In this animated object, learners examine the PDF (portable document format), which has become the standard file format in the printing industry for the distribution of printable documents.
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