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In this learning activity you'll interpret phone messages to create a fax or a memo.
Overview: Writing Clear "How To" Instructions
By Sandy Eyler
In this learning activity you'll apply directions to follow when writing clear "how-to" instructions.
Organizing Sentences for a News Release
By Ann Del Ponte
In this learning activity you'll rewrite a news article into a news release.
The Rejection Letter
By David Wehmeyer
In this learning activity you'll practice formatting a rejection letter by arranging customer service content.
Audience Characteristics Chart
By Terri Langan
In this learning object you'll review information for layman, executive, expert, technician and operator audiences for writing technical publications.
The PDF File Format
By Dan Seanor
In this animated object, learners examine the PDF (portable document format), which has become the standard file format in the printing industry for the distribution of printable documents.
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