Learners examine the costs of replacing an employee. Using a formula, students calculate these expenses in practice exercises.

Students read an explanation of the use of questionnaires in research. Open-ended and closed-ended questions are defined. Students complete the activity by generating a questionnaire.

Learners read about Six Sigma philosophy and methods. The need for high quality levels for today's customers is stressed.

Learners will determine if they are satisfied with their attitudes and then rank tips for regaining a positive disposition in the workplace.

In this interactive lesson, learners read and hear instructions for sending an e-mail. Steps are given for composing an e-mail message and for sending it. Students have an opportunity to write their own messages. A quiz follows the instruction.

This Memory Match is about mail-related words in Spanish.

Match uppercase and lowercase letters.

Parts of a Letter Game

The student will recognize the beginning and ending letters in words as well as alphabetic order.