Learners practice their communication skills in this scenario by reading a map, listening to traffic reports, and writing directions for a new delivery route. This activity has audio content.

Learners examine the seven most common barriers to effective listening and consider suggestions for how to overcome these barriers. This interactive object contains audio.

In this interactive object, learners apply their knowledge of the Association of Records Managers and Administrators (ARMA) filing rules by organizing and filing records alphabetically, numerically, and by subject.

Learners explore actions that can be taken to achieve a buy-in from employees when changes are to be made in the workplace. Students then rank the steps in the order that they should be taken.

Learners read about the purposes of balance sheets and income statements and then place accounts into these two financial statement categories in a drag-and-drop exercise.

Learners write an account of a workplace incident and evaluate statements for objectivity.

With this highly entertaining four-minute animation, learners can visualize the basics of accounting.

Matching Image with ALOE

Review of the Terms for Chapter 11.

Measuring Success

Crossword of cervical and thoracic injuries