The learner will explore the techniques used to identify cause-and-effect relationships of a particular problem.

Learners write an account of a workplace incident and evaluate statements for objectivity.

In this animated object, users view how a kanban signals production to start.

In a series of three interactive exercises, learners explore the relationship between process cycle time and defect detection, and between process cyle time and smaller batch sizes. The techniques of lean/JIT are applied to achieve the continuous improvement (kaizen) goal of reducing inventory by pursuing one-piece flow.