Learners read about nonverbal communication. In a drag-and-drop exercise, they evaluate photos of people interacting and determine if the behaviors shown interfere with communication or enhance it.

Learners brainstorm ideas for how to gather information from team members who work at different locations. They analyze the pros and cons of each idea and make recommendations.

Learners examine eight different kinds of faulty logic or perception that interfere with critical thinking. They are superstition, ignorance, clustering illusion, false analogies, gambler’s fallacy, irrelevant comparisons, post hoc fallacy, and slippery slope fallacy. In an interactive exercise, learners identify ways to overcome these barriers.

Being a critical and creative thinker is essential in today’s workplace. It’s also crucial to your career success, regardless of your field or your position. Employers are looking for employees who can creatively problem solve to find answers that are best for both employees and the company.

Learners will determine if they are satisfied with their attitudes and then rank tips for regaining a positive disposition in the workplace.

Learners consider steps for dealing constructively with criticism and conflict. This object includes a drag-and-drop exercise.

In this interactive object, learners consider the importance of demonstrating a positive attitude. They reflect on their own experiences and challenge themselves to let go of preconceived notions.

Learners apply knowledge about how productivity is reflected in people, processes, and goals.