This object will allow the viewer to practice the necessary skills involved with sizing the water distribution system of a 1 family residence.

In this scenario, learners put themselves in the place of a safety director at a local company. They watch video of an injury-causing incident and propose changes to company policies and procedures to try to maintain a safe environment.

Learners answer questions to determine if they are satisfied with their attitudes and then rank suggestions according to how useful the suggestions are.

Learners listen to a workplace conversation and are tested on their retention of information. This activity has audio content.

In this animated object, learners evaluate oral directions and compose questions to clarify ambiguities. This activity has audio.

Learners evaluate how well others describe their points of view in a workplace problem-solving situation. They then apply techniques for explaining their points of view as well as for gaining understanding of others' perspectives. This learning object contains audio.

In this learning activity you'll identify and write assertive "I" statements that focus on BCF (behavior, consequences, and feelings).

In this interactive object, learners read the definitions of terms related to moral and ethical principles. They then use a process to analyze an ethical dilemma in a health care setting.

In this learning activity you'll examine strategies to help you deal with tricky personal and business communication situations.

Determine if the example given is internal or external conflict.

Plot and Conflict Vocabulary

Conflict Resolution-Crossword

Questions on conflict, abuse, and violence.