Learners answer 20 questions related to a customer's blood alcohol content. The questions are presented in a game show format, and immediate feedback is provided. A final score is given at the end of the activity.

Learners hear examples of customer focused responses to upset callers. They then practice rewording negatively phrased responses by employees.

Learners complete a matching exercise as a quiz or as a review of state laws and rules pertaining to barbers and cosmetologists.

Learners answer 20 questions related to the sale of tobacco products. The questions are presented in a game show format, and immediate feedback is provided. A final score is given at the end of the activity.

Learners answer 20 questions related to a customer's blood alcohol content. The questions are presented in a game show format, and immediate feedback is provided. A final score is given at the end of the activity.

Learners answer 20 questions related to discouraging intoxication in an establishment. The questions are presented in a game show format, and immediate feedback is provided. A final score is given at the end of the activity.

Learners answer 20 questions related to providing responsible customer service. The questions are presented in a game show format, and immediate feedback is provided. A final score is given at the end of the activity.

Learners answer 20 questions related to the sale of tobacco products. The questions are presented in a game show format, and immediate feedback is provided. A final score is given at the end of the activity.

In this animated object, learners examine how a gateway server operates.

Teenage Mutant Ninja Turtles trivia game

You'll be introduced to the Windows 2012 Server.

Yard/Gym Behavior Matrix

Jobs and definitions