In this learning object you'll review information for layman, executive, expert, technician and operator audiences for writing technical publications.

In this screencast, you'll review paraphrasing brief, non-fiction passages.

In this learning activity you'll use critical thinking to write appropriate responses.

In this learning activity you'll complete exercises matching possessive pronouns and antecedents.

Students listen to three telephone messages and enter their evaluation of each one. They then read a list of guidelines for leaving effective messages.

Learners listen to an office conversation. They then review tips on how to improve the feedback they give others and practice writing a response based on the conversation they heard.

Learners examine how language can interfere with clear communication. They select examples of ambiguity, assuring expressions, doublespeak euphemisms, jargon, emotive content, false implications, meaningless comparisons, and vagueness. In an interactive exercise, learners identify ways to overcome these barriers.

Learners evaluate how well others describe their points of view in a workplace problem-solving situation. They then apply techniques for explaining their points of view as well as for gaining understanding of others' perspectives. This learning object contains audio.

Learners explore actions that can be taken to achieve a buy-in from employees when changes are to be made in the workplace. Students then rank the steps in the order that they should be taken.

Choose the correct variant

All the questions are from topics covered throughout semester 2.Good luck :)

Select the letter of the correct answer.

You can.