Learn the definition of perception, its process and how it affects communication
Conflict: Assessing Levels of Power
By Kathy Henning
In this learning activity you'll explore five types of power: legitimate, referent, coercive, reward, and expert.
Identifying Types of Powerless Language
By Mary Brignall
In this learning activity you'll match powerless language with it's example.
Communicating with Respect and Acceptance
By Kedron Wiersgalla
In this learning activity you'll use critical thinking, personal opinions, and experiences to develop responses regarding communicating respectfully.
Evaluating Sources for the Technical Research Report
By David Wehmeyer
Students view information taken from various sources and decide if the material is acceptable for a technical research report. After choosing whether or not the source material is acceptable, the students read an explanation from the instructor.
By Barbara Liang, Andrea Krabbe
Learners read about nonverbal communication. In a drag-and-drop exercise, they evaluate photos of people interacting and determine if the behaviors shown interfere with communication or enhance it.
IT Stress Management - Root Cause
In this learning activity you'll explore how finding and understanding the root cause of stressors can help reduce stress in your life.
By Elizabeth Jones
Observe disorganization in an office setting and choose solutions to the problems as if playing the board game "Clue."
Communicating in the Workplace
By Jennifer Heinritz
Compare the behaviors and situations that interfere with effective communication in the workplace with those that enhance listening skills and career performance.
Intercultural Communication: Gestures
The learner will recognize common gestures and identify the meanings associated with those gestures.
Words About Communicating
Vocabulary for discussing communication
Physical Barriers to Communication Technology
Handling physical barriers when using mobile phones and radios
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