Learners examine the proper formats for block letters, modified block letters, simplified letters, memos, e-mail messages, and envelopes.

Students read a brief explanation and then complete an exercise writing plurals.

In this learning activity you'll examine strategies to help you deal with tricky personal and business communication situations.

In this interactive activity, learners insert the router terms that each acronym stands for. Each of the acronyms is formed from the key letters in a term that relates to routers.

Learners study the types of information letters and numbers placed inside general piping and instrumentation diagram symbols.

Learners read what the letters DMAIC stand for and then complete a matching activity.