You will learn four steps for good goal setting.
Special Nouns Practice
By Michele Williams
In this learning activity you'll identify nouns referring to qualities, ideas, and emotions.
Customer Service Skills for IT Professionals - Soft Skills
By Kimberly Reed
In this learning activity you'll be introduced to soft skills, or people skills, needed by all IT professionals.
By MarQulyn McKinney
Read about the difference between the subject and object form of personal pronouns and test your knowledge in practice exercises.
Leaving a Telephone Message
By Susan Maloney
Students listen to three telephone messages and enter their evaluation of each one. They then read a list of guidelines for leaving effective messages.
IT Stress Management - Root Cause
In this learning activity you'll explore how finding and understanding the root cause of stressors can help reduce stress in your life.
IT Stress Management - Setting Goals
In this learning activity you'll explore how to set goals based on realistic expectations.
Four Steps for Setting and Achieving Your Goals
By Mitch Vesaas
Creative Commons Attribution-NonCommercial 4.0 International License.
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